Services : YACHT HULL INSURANCE THIRD PARTY LIABILITY INSURANCE YACHT PERSONAL ACCIDENT INSURANCE CREW INSURANCE

Pantaenius – Yacht Insurance
„Made in Germany“

Already more than 65,000 yacht owners are enjoying the benefits of the Pantaenius Yacht Insurance Scheme with its unique policy wording and the confidence that comes of having been guided through the whole process by experienced and specialist staff. The Pantaenius book contains vessels ranging from elegant classics to large ocean going motor yachts with state of the art design and construction, some of them valuing more than 100 millions of Euros. The very nature of a super yacht and its operation means that the policies used to cover small pleasure craft or commercial shipping are often unsuitable. This is why Pantaenius has developed a comprehensive range of insurance options for the cover of the hull and machinery, tenders and toys, the owner’s liabilities as well as personal accident, crew accident and crew medical expenses insurance. Personal effects, arts and antiques can also be covered. In the event of a claim clients are provided with expert assistance ensuring that the whole process is as efficient and painless as possible. Friendly and straightforward acting staff guide the client through the claim process and use their expertise to liaise between insurers, surveyors and shipyards. With a database from most marinas, shipyards, underwriters and surveyors around the world and a team of investigators to fight theft and spot fraud.

LOSS OR DAMAGE MAKES YOU WISE

Pantaenius offers its customers a comprehensive and worldwide claims service which other rival companies cannot deliver in a similar form. Over 40 years of specialist experience in the field of yachting, a large number of the most diverse experts in the claims department and a network of 35,000 contacts worldwide make this service unique. The difference is noticeable when making a claim: Where other insurance providers only request the submission of the claims report and the current address of the policy holder; that is the point when the customer liaison and support at Pantaenius really gets going. The  claims department has a 24- hour hotline (see page 8), which initiates appropriate action immediately after receiving notification of loss or damage. This could include, for example, the immediate deployment of rescue vessels and surveyors, the contacting of all parties concerned, advising on a repair service and notification of authorities, or even entirely personal help for all those affected. After gathering evidence and advising on how to secure the damaged vessel, further guidance then follows in processing the repair, the recovery of the wreck or even dispute resolution. To ensure that the Pantaenius specialists can help quickly and effectively on any claim, a close relationship with the policy holder is essential.